FAQ

How long will my order take?

All orders are handmade. Please allow up to 5-7 business days to process your order. We will definitely try to process sooner. We appreciate your understanding and patience.

How will my order ship?

We are currently only shipping in the U.S. All orders will ship via USPS. Depending on which state you're in shipments can take anywhere from 2-10 days.

How do I determine my size?

Always measure before ordering and please refer to our size chart located on our main menu under Sizing Guide. We recommend going a size up if you're in-between sizes.

What is the exchange policy?

All Sales are Final* Due to the nature of these custom made-to-order goods all sales are FINAL, no returns or exchanges. Before purchasing please refer to our Sizing Guide for sizing assistance and double check your order. If you have questions please email info@kulakini.com or DM on Instagram @kula_kini. If for any reason you are unsatisfied after receiving your suit(s) please reach out and we'll help the best way we can.